Search found 846 matches

by BlompSupport
Mon May 27, 2024 12:38 pm
Forum: Technical Chat
Topic: Cannot Upload Large File
Replies: 2
Views: 38

Re: Cannot Upload Large File

Hello Blomper,

Thank you for reporting the issue with uploading large files (over 480 MG). Please give us some time to review it and we will let you know when it's fixed.

Thank you in advance for your patience.

Best Regards,
by BlompSupport
Mon May 27, 2024 12:20 pm
Forum: Technical Chat
Topic: rename
Replies: 1
Views: 28

Re: rename

Hello Blomper,

Thank you for reporting the issue with renaming folders.
Our tech team is checking the issue and I will let you know when it's fixed.

We apologize for the inconvenience and we thank you for making Blomp a better user-friendly space.

Have a good day.

Best Regards,
by BlompSupport
Mon May 27, 2024 11:58 am
Forum: General Chat
Topic: Unable To Upload Files
Replies: 11
Views: 4695

Re: Unable To Upload Files

I am unable to upload files to my account. The file (a compressed folder) loads successfully and shows a green check mark upon completion. However, when I attempt to verify whether the file in is my account, it does not appear under "My Files" and the number of entries is still the same n...
by BlompSupport
Mon May 27, 2024 11:19 am
Forum: Technical Chat
Topic: Account suspended message
Replies: 1
Views: 655

Re: Account suspended message

Hello Blomper, Happy Monday! If you haven't logged into Blomp for more than 30 days, your account closes automatically. :? We regret to hear that your account was suspended. But hey, no need to worry! We can still help you recover your account. 😉 Please provide us with the email address associated w...
by BlompSupport
Mon May 27, 2024 10:12 am
Forum: General Chat
Topic: Unable to connect with your Blomp account. Please try again later.
Replies: 13
Views: 7073

Re: Unable to connect with your Blomp account. Please try again later.

Hello, I used the following address to register my account: mouse_by@tut.by. Hello Blomper, We wanted to inform you that upon reviewing your account, we found it was deleted due to inactivity. Your last login was on February 9th, 2024. To maintain an active account, remember to log in at least once...
by BlompSupport
Mon May 27, 2024 9:47 am
Forum: General Chat
Topic: My account has been suspended
Replies: 15
Views: 5255

Re: My account has been suspended

Hello! My account has been suspended and I didnt saw the emails. Can you help me, please? I have two accounts: onedrivefj@gmail.com and alicesrobert409@gmail.com thank you! Hello Blomper, Hope your week is off to a great start! 😊 We apologize for any inconvenience caused by missing notifications ab...
by BlompSupport
Mon May 27, 2024 9:18 am
Forum: General Chat
Topic: Account suspended
Replies: 1
Views: 1289

Re: Account suspended

Hi, there Blomper, Wishing you a happy start to the week! :) We apologize for any inconvenience caused by missing the notifications about your account's inactivity and subsequent suspension. :? Today, we're thrilled to share some good news: 1. We've fixed the issue causing Blomp emails to land in sp...
by BlompSupport
Fri May 24, 2024 2:19 pm
Forum: Technical Chat
Topic: Blomp go not opening
Replies: 3
Views: 491

Re: Blomp go not opening

Maybe something running on the pc that blocks some connections? vpn? antivirus/firewall rules? Maybe isp routing issue? Or regional issue? I can see that his pc cannot reach api.blomp.com Hello Blomper, Thank you for contacting us and we are sorry that you cannot access open BlompGo. The tech team ...
by BlompSupport
Fri May 24, 2024 6:24 am
Forum: Technical Chat
Topic: Account Suspended
Replies: 1
Views: 447

Re: Account Suspended

Hello Blomper, We're really sorry about your account getting suspended due to inactivity, and we understand how frustrating it must have been to find our notifications in your spam folder. :? But here's the good news: we've restored your account, and we've also fixed the issue with emails going to s...
by BlompSupport
Fri May 24, 2024 5:17 am
Forum: Technical Chat
Topic: Blomp go not opening
Replies: 3
Views: 491

Re: Blomp go not opening

Helo Blomper, Happy Friday! How are you? Thank you for bringing the issue to our attention. We apologize for the inconvenience you're experiencing with BlompGo. :cry: Our technical team will promptly investigate the problem. Could you please inform us about the operating system you're using on your ...