Blomp Support Forums

Hello Devexity,

We haven’t heard back from you regarding your ticket. Could you please confirm whether you can access your files?

This will be our last follow-up. If we don’t receive a response, we’ll assume you no longer require our assistance.

Best Regards,

Hello Blomper, Thank you for your patience. We have fixed the issue with the invites. Please try to invite your family member again. Before you do that please make sure that you remove your previous invitation. To do that go to your Blomp account>Get more space> Click on the "x" of the red...

Hi arrkaycee, Thank you for patience. Currently, there is no built-in mechanism to manage the temporary space in BlompGo. The temporary files are stored within the application’s installation location. To resolve this, you can try installing BlompGo on a drive with larger available space, which may h...

I have access to the files, but less efficiently than with the paid plan, apparently. Sorry for the confusion, I was wondering about the future; whether I could continue to use your service. Hey yannbauduin, Don't worry. We are checking the issue. We will let you know when it's fixed so you can try...

I cannot register an account for my family member. When clicking HERE on the "Blomp Email Verification" I received the following "Invalid confirmation number entered." This is with different emails from different domains. Hello risoul, We are sorry that you had an issue inviting...

Hello yannbauduin, Thank you for sending screenshots of the issue and for confirming that your PayPal account is working. I deleted the paypal authorization to ainet corp, to try to recreate a new one, but I still get the same error message. According to the error message and some research on the in...

devexity wrote: ↑

Mon Sep 30, 2024 12:22 pm

it has been tellingme error for the past day and half saying its blomps end not mine is there any time this willbe fixed so i can acess my files?

Hey Blomper,

We fixed the issue!
Please let us know if you can access your files now.

Thank you.

hazzagoa wrote: ↑

Mon Sep 30, 2024 3:21 pm

I have the same problem...how can we get help?

Hi hazzagoa,

The issue is resolved. Kindly check if you can access your files now.

Cheers,

Today i found error while access my files: it show 0 byte uses although i uploaded a bunch of files for a long time. Please help me to check https://i.imgur.com/UR0zoKI.jpeg Hi kitikit, Good news :) We have fixed the issue. Please confirm if you can access and download your files now. Best Regards,

Hello yannbauduin, We apologize for the renewal issue with your 10TB account. :? Could you please provide us with a screenshot of the error message? We'll investigate if there's a problem on our end. In the meantime, please ensure that there is no issue with your PayPal account as well as your card(...