Search found 724 matches

by BlompSupport
Wed May 14, 2025 6:12 am
Forum: Technical Chat
Topic: Drive Z
Replies: 7
Views: 1111

Re: Drive Z

Olá Zeca, Muito obrigado novamente por nos informar sobre isso e pela sua paciência contínua. Gostaríamos de avisar que o nome exibido \server no seu drive Z não é um problema e não afeta sua capacidade de acessar os arquivos no Blomp. Isso acontece quando o Windows não reconhece ou não exibe o nome...
by BlompSupport
Tue May 13, 2025 4:35 am
Forum: Technical Chat
Topic: Drive Z
Replies: 7
Views: 1111

Re: Drive Z

Olá Zeca, Obrigado pela sua paciência e por nos acompanhar. Gostaríamos de informar que um dos nossos desenvolvedores especialistas já está analisando o problema que você relatou com o drive Z. No entanto, para nos ajudar a investigar melhor e oferecer um suporte mais eficaz, você poderia, por favor...
by BlompSupport
Fri May 09, 2025 7:02 am
Forum: Technical Chat
Topic: drive z
Replies: 1
Views: 376

Re: drive z

Bom dia! O Drive Z faz parte do aplicativo BlompGo e deve aparecer como uma unidade de disco local. Se você estiver vendo algo diferente, como um “servidor”, pode nos dizer exatamente como está aparecendo para você? Queremos entender melhor para podermos ajudar da melhor forma possível. Se puder, no...
by BlompSupport
Thu May 08, 2025 10:00 am
Forum: Technical Chat
Topic: Drive Z
Replies: 7
Views: 1111

Re: Drive Z

Bom dia! O Drive Z faz parte do aplicativo BlompGo e deve aparecer como uma unidade de disco local. Se você estiver vendo algo diferente, como um “servidor”, pode nos dizer exatamente como está aparecendo para você? Queremos entender melhor para podermos ajudar da melhor forma possível. Se puder, no...
by BlompSupport
Wed May 07, 2025 5:01 am
Forum: How To With Blomp
Topic: How to Download Everything From My Blomp Account?
Replies: 0
Views: 494

How to Download Everything From My Blomp Account?

Tags: Download Everything, Bulk Download Want to download all your files in one go? We've made it easy and magical! Here's how: ● Visit the "My Files" option in the left-sided main navigation bar. ● Select Grid View ● Get ready to make some selections! Simply tick the boxes next to each fi...
by BlompSupport
Wed May 07, 2025 4:38 am
Forum: Technical Chat
Topic: Unable to access files. error: Operation forbidden
Replies: 2
Views: 370

Re: Unable to access files. error: Operation forbidden

Hello thisisatotallyfakea Thank you for reaching out to us, and I sincerely apologize for the issues you have mentioned. Let me start off with the good news; we've been updating and redesigning our support forum, as you may have seen, which may explain why you are not able to see your previous post....
by BlompSupport
Fri Apr 05, 2024 5:36 am
Forum: Technical Chat
Topic: I purchased 2TB montly package but it did not active.
Replies: 3
Views: 498

Re: I purchased 2TB montly package but it did not active.

Hello Blomper, Thank you very much for the screenshot of your subscription and for using Blomp services! 8-) We are currently investigating the issue as we have not yet received your payment. Kindly respond to the following questions that will help us resolve the issue. 1. Can you please verify your...
by BlompSupport
Fri Apr 05, 2024 4:11 am
Forum: General Chat
Topic: cant download myfiles
Replies: 1
Views: 668

Re: cant download myfiles

Hello Blomper, :) How is your day going? We apologize that you cannot download your pictures. :( Don't worry! The team is already checking the issue. I will let you know when it's fixed so you can try to bulk download again. Thank you for choosing Blomp services and have a great day! ;) Best Regards,
by BlompSupport
Thu Apr 04, 2024 10:54 am
Forum: Technical Chat
Topic: I purchased 2TB montly package but it did not active.
Replies: 3
Views: 498

Re: I purchased 2TB montly package but it did not active.

Dear Blomper, Thank you for choosing Blomp services! We've reviewed your account and the transaction, but unfortunately, we haven't received the payment. Please double-check with your bank to ensure that you've been charged for the upgrade. If not, could you please attempt to upgrade your account ag...
by BlompSupport
Thu Apr 04, 2024 9:22 am
Forum: Technical Chat
Topic: Zip Files disappear after upload
Replies: 15
Views: 1518

Re: Zip Files disappear after upload

Hello Blomper, We hope you are having a fantastic day. We apologize for the confusion. The following comment concerns the Blomp App. Always make sure that you use the latest version of Blomp. If you are using Blomp Go or Blomp Live, please ensure that you install the latest version. Regarding your e...