Hello,

Thank you for your message. We have also replied to your ticket via our support email regarding your subscription cancellation request.

We can assist you with canceling your subscription from our side. However, before we proceed, we just wanted to check in with you. If there is a specific ...

Hey there new blomper

Thank you for reaching out and sharing your concerns. We sincerely apologize for the inconvenience caused by the invalid download links for both Windows and Linux.

As Blomp is still in beta, we’re continuously working on improving and refining the web client to provide a ...

Hi,

Thank you for your patience! We’ve shared the bulk download link with you via private message. We truly appreciate you sticking with us as we worked to resolve this issue. At Blomp, we’re constantly striving to improve our service, and we’re here to help if you need any further assistance ...

Hi theology330,

Thank you for the detailed description and the image you provided. Since your report, we’ve been testing various file upload and download scenarios, including handling up to 15,000 files via TrueNas, and we didn’t encounter any significant throttling or limitations on our end.

To ...

Hey there Blomper

It is possible that the file never fully uploaded, even though it looked successful at the time. The most important thing to confirm first is this:

Did you ever actually see the file appear in “My Files” after the upload completed, even briefly?

If the file never appeared ...

Hi there,

Thanks for your question.

Please have a look at this guide first, it explains how Blomp works at a technical level:
https://support.blomp.com/viewtopic.php?t=2615

Here is a quick summary for you:

Blomp uses OpenStack Swift for authorization and storage access. Authentication is ...

Hi,

Thank you for sharing this, we hear you, and we truly understand your concern.

You are absolutely right that security features like 2FA play a major role in user trust. Your points about authenticator based 2FA and passkeys are well noted as well.

We have shared your feedback internally ...

Hi jessey123,

Thank you for reporting this and for explaining the issue in detail.

We understand how frustrating this can be, especially when working with large files. We have shared this with our team and they are currently looking into the upload failures and app crashes you described.

Can you ...

Good morning,

Thank you very much for taking the time to share your thoughts and for being a Blomp user. We truly appreciate you giving the service a fair try and exploring its features in detail.

We are glad to hear that the service itself has been working well for you and that you find the ...

Hi there,

Thank you for posting and for explaining your use case. We also saw your direct email and wanted to ensure you received a consistent response.

At the moment, Blomp sharing links are designed for direct file download rather than in-browser viewing. These download links can be placed into ...