Search found 34 matches

by BlompSupport
Mon May 25, 2020 2:56 pm
Forum: Technical Chat
Topic: i have a problem uploading my files to my computer
Replies: 3
Views: 38

Re: i have a problem uploading my files to my computer

Hi outmysorrow,

We have made some server side changes, could you check and see if you are still experiencing the aforementioned issues?

Thanks,
BlompSupport
by BlompSupport
Sun May 24, 2020 11:32 am
Forum: Technical Chat
Topic: Blomp Z drive error 0x800706F8
Replies: 1
Views: 37

Re: Blomp Z drive error 0x800706F8

Hello ednsinf, The error is a local buffer unavailable error and doesn’t appear to be related to the Blomp software. This appears to be an issue with the system itself. We’d recommend following Microsoft’s suggestions found at the link below. Update your BIOS, run Windows update, reinstall the Blomp...
by BlompSupport
Sun May 24, 2020 11:32 am
Forum: Technical Chat
Topic: i have a problem uploading my files to my computer
Replies: 3
Views: 38

Re: i have a problem uploading my files to my computer

Hello outmysorrow,

We are investigating, thank you for your patience.

BlompSupport
by BlompSupport
Sun May 24, 2020 11:31 am
Forum: Technical Chat
Topic: some problem with the installation
Replies: 3
Views: 279

Re: some problem with the installation

Hi,

We're checking on this for you!

Thanks,
BlompSupport
by BlompSupport
Sun May 17, 2020 11:56 am
Forum: Technical Chat
Topic: MacOS client uploads not visible in the web interface
Replies: 4
Views: 197

Re: MacOS client uploads not visible in the web interface

Hello paschauf, We are now serving desktop version .0.9.13 from our website for customers. Please download and install the latest version and let us know if you are still experiencing issues. You may have to manually uninstall the old version of Blomp to upgrade to the latest version. Unfortunately,...
by BlompSupport
Sat May 09, 2020 8:22 pm
Forum: Technical Chat
Topic: some problem with the installation
Replies: 3
Views: 279

Re: some problem with the installation

Hi outmysorrow, Sorry to hear you are having issues. Luckily, we are already aware of this bug, and we have a fix! You need C++ redistributes on your machine to run Blomp. You can download them from this page: https://aka.ms/vs/16/release/vc_redist.x64.exe We plan on patching this with out next rele...
by BlompSupport
Mon May 04, 2020 9:15 pm
Forum: Technical Chat
Topic: No storage, no files upload
Replies: 1
Views: 268

Re: No storage, no files upload

Hello frank,

We are investigating and will update you with our findings shortly! Thank you for the detailed report.

BlompSupport
by BlompSupport
Sun May 03, 2020 8:29 pm
Forum: Technical Chat
Topic: blomp corrupts RAR files when they're downloaded
Replies: 1
Views: 352

Re: blomp corrupts RAR files when they're downloaded

Hi flagmanone, We're sorry to hear you are experiencing issues. Are you interfacing with your cloud storage via BlompLive desktop application, or using the online dashboard interface? Please let us know what operating system you are using. We would like to resolve this for you quickly. Thanks, Blomp...
by BlompSupport
Sun Apr 26, 2020 10:46 pm
Forum: Technical Chat
Topic: Serious Issue with Blomp - corrupts .mp4 video file when its downloaded
Replies: 4
Views: 380

Re: Serious Issue with Blomp - corrupts .mp4 video file when its downloaded

Hello anneabo32, Yikes! We are sorry to hear that you almost lost those files. I am glad you had the sense of mind to check that your videos, before removing them from your local machine! We have not limited download speeds, so we will check on that as well. What operating system are you using? (Win...
by BlompSupport
Sun Apr 26, 2020 10:37 pm
Forum: Technical Chat
Topic: Expandrive/CloudMounter Configuration
Replies: 3
Views: 358

Re: Expandrive/CloudMounter Configuration

Hi arya_farts_ice, You can connect with the software SwiftStack Client. The following credentials will allow you to do so: Auth Type: V2 Username: [your blomp email] Password: [your blomp password] Auth URL: https://authenticate.ain.net/tokens Project name: storage Container: [your blomp email] More...