Blomp Support Forums

Hello Blomper,

We apologize for the inconvenience.
Allow us some time to check your account.

We will contact you as soon as we have information.

Best Regards,

Dear customer support, that's the thing - the files aren't in the section "My files". I can't see them. Please, find the screenshot attached. Thank you for your assistance. Best regards Hi scarlett_dream, Can you please click on the Menu icon (marked in red in the attached screenshot) and...

mdigit wrote: ↑

Thu Oct 24, 2024 3:43 pm

Hi, I'm having the same problem and i am unable to buy bigger plan.
Looks like paypal isn't working again.
My location: Slovenia (EU)

Screenshot_5.png

Hi mdigit,

Please check your DM.
We contacted you there.
Thanks.

Best Regards,

Hello blomp, I have twelve accounts that I was using since the beginning of the year. Last month was hectic and I forgot to login. thank you! Hi aleacimfhhhhh, We sent you all the information on how to restore your 12 accounts in DM. Kindly check. Best Regards, Hey aleacimfhhhhh Happy Monday, Kindl...

Dear customer support, that's the thing - the files aren't in the section "My files". I can't see them. Please, find the screenshot attached. Thank you for your assistance. Best regards Hi scarlett_dream, Happy start of the week. :) Thank you for sending us a screenshot regarding your mis...

girliennc wrote: ↑

Thu Oct 24, 2024 7:43 pm

I am having the same issue. I have two folders with files but only one is showing.

Hey girliennc

Happy Monday!

We sent a DM regarding your missing folder.

Kindly check. Thank you.

Best Regards,

I am having the same issue. I have two folders with files but only one is showing. Hi girliennc, We are sorry to hear that you can only see one of your two folders. :? Give us some time to review your account. We will let you know once we have a solution. Thank you for being part of our awesome Blo...

where to get referral link instead of sending email ? i want a referral link instead of the sending email method thank you Hi kagar, How is your Friday going? Thank you for your interest in our referral program. :) The only way to refer Blomp to a friend is by sending them an invitation via email. ...

I have been trying for two days to log onto my account. I have always logged in once a month so not sure what is going on. I get errors with the site and invalid credentials? Please help I just want my files back. . Hi girliennc, We are sorry that you could not log into your account. :? The good ne...

Hello, Sorry for the late reply, but in fact I had found the solution just after posting: I no longer use blompgo, but directly rclone without activating the log in the command line. Being on a vps (windows server) with 160GB of storage, it was a big problem for me. It was the Plex scans that were ...