Unable to download last few files

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skysimonephoto
Posts: 3
Joined: Tue Feb 12, 2019 11:52 pm

Unable to download last few files

Post by skysimonephoto » Fri Feb 15, 2019 10:57 am

I had a client send me a bunch of ZIP files and I downloaded them fine, but there were some corrupted jpgs inside, so I gave them the image numbers to resend, and they uploaded the jpegs alone, and now the blomp program won't download them?

I click 'download' and nothing happens, I click 'save' nothing happens

skysimonephoto
Posts: 3
Joined: Tue Feb 12, 2019 11:52 pm

Re: Unable to download last few files

Post by skysimonephoto » Fri Feb 15, 2019 11:01 am

I fixed my own problem. I guess individual files don't need to be 'downloaded' as I just hit 'save' and it saved to desktop. thank you

BlompSupport
Posts: 3
Joined: Wed Feb 13, 2019 4:20 pm

Re: Unable to download last few files

Post by BlompSupport » Fri Feb 15, 2019 12:10 pm

Hi there!

Glad you were able to sort that out! The "save" function on a folder will allow you to download all of the folders contents. We are planning on changing the save/download button function in the near future to be more intuitive.

Thanks for being a beta tester :D

Best,
Blomp Support

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